S T P L

Privacy Policy

Effective Date: Jan 3, 2025
Last Updated: April 1, 2025

At Sai Touch Solutions Pvt Ltd (STPL), your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our websites, software products, and services - including but not limited to DotHealth, Payday, and custom web/mobile applications developed under STPL.

1. Information We Collect

a. Personal Information
- Name, email address, phone number, company name, job title
- User credentials and identification numbers

b. Business & Transactional Information
- Organization details, project preferences, support requests
- Billing details (excluding card information unless specified)

c. Technical Information
- Device identifiers, IP address, browser type, usage logs

d. App-Specific Data
- Attendance, location data, patient/clinic data, logs (with consent)

2. How We Use Your Information

- To deliver and improve our services
- To respond to inquiries and support requests
- To personalize user experience
- To ensure performance, security, and compliance

3. How We Share Your Data

We do not sell your data. Limited sharing may occur with:
- Internal teams for service delivery
- Trusted third parties (e.g., hosting, analytics)
- Authorities when legally required

4. Data Security

We implement modern security practices including:
- Data encryption
- Access control
- Periodic audits and monitoring

5. Data Retention

We retain your data only as long as necessary or legally required. You may request deletion where applicable.

6. Your Rights

You may request to:
- Access or correct your data
- Request deletion or withdraw consent
- Contact us at info@stplindian.net.in

7. Cookies & Tracking

We use cookies and analytics tools to improve performance. You can manage cookies via your browser settings.

8. Children’s Privacy

Our services are not intended for users under 18. We do not knowingly collect data from minors.

9. Updates

We may update this policy. Changes will be posted with a new effective date.

10. Contact

For concerns, email us at info@stplindian.net.in
or write to: Sai Touch Solutions Pvt Ltd, Bhubaneswar, Odisha, India

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